There is a tab on the right side of every product page which you can click that shows the guide for that product. Here's a link to our size guide page with all product info on.

Due to the size of our designs we are unable to embroider facial features. Please bear this in mind when choosing the image you would like to use.

As every item is made to order and the design process is meticulous our current delivery times are (if ordered today).

Click HERE for our current delivery times

Working days are classed Monday-Friday

If you have already ordered please check your confirmation email for the delivery time on your order.

Yes, we offer a proofing process to ensure your design looks exactly as you want it before we begin production. This is chargeable. If you tick the proof check box when making your item we'll then send you a mock up of your item and design via email, once approved we'll get this made right asap.

If you use a background remover app you'll be able to upload an image without the background giving you an even better idea of how your item will look. Click here to find some of the best available

If you have any objects or colours on your uploaded you image you would like to change or remove just pop a note in the order comments section at the cart or checkout and we'll gladly sort it for you/

Click HERE for our current delivery and preview times

Once approved your order will be dispatched within two working days

If you would like to change your image, contact us asap. If we have already created the artwork a payment of £12 will be required.

We offer a subscription plan which is a great way to make mega savings, it's 25%! Check out the info HERE

If you need to cancel or make changes to your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once production has begun on your item, changes or cancellations may not be possible. If you wish to cancel once your artwork has been created £8 will be deducted from your refund. If you do not contact us seven working days after placing your order we are unable to cancel. Contact us here

If you click here you will find all of the best ways to contact us.

To keep your personalised clothing looking its best, we recommend washing it inside out on a gentle cycle with like colours. Tumble dry on low heat or hang to dry. Be sure to follow the care instructions provided with your item for best results.

We're all about creating personalised and unique clothing items that are special to you. Unfortunately, because each piece is custom made and unique to you, we can't offer exchanges or returns.

That said, we want you to be completely happy with your purchase. If you receive a faulty item, we'll gladly send out a replacement, just email us with details of the fault.

Yes! We ship everywhere.

EU

Priority EU (5-7 working days) £20 

Standard EU (10-12 working days) £15

Rest of the world. 

Priority International (8-10 working days) £25 

International (12-14 working days) £20